THE CUSTOMER SHOULD CALL THE TUNE

• • * THE CUSTOMER SHOULD CALL THE TUNE Sir,

I would like to comment, if I may, on some of the” Tales of Woe,” to which we have been regaled during the past two or three months.

The last straw, of course, is Mr. P. J. Underdown’s lack of disappointment that his new Anglia left the factory in such a condition (April, MOTOR SPORT) and his apparent thankfulness that his car has not yet developed windscreen leaks ! If the average motorist in this country is prepared to put up with shoddy workmanship, failure of new parts, unsatisfactory finish and lack of spares, without apparently expressing disappointment or surprise, then he deserves exactly what he gets when he continues to patronise the factories that treat him so.

I applaud Mr. Brookes and Mr. Norton (March issue) for cutting their losses and buying cars which, I know, will give every satisfaction and first-class service. I am, Yours, etc.,

West Raynham. P. G. ‘TABARD (Fit. Lt.).