Happy Ending

Sir,
As a sequel to my letter regarding the Triumph 2000 steering fault, the rest of the story may be of interest. Following your publication of my letter, I received a number of telephone calls from Standard-Triumph, who were most anxious to discover why my steering had not been modified before and to ensure that it was dealt with satisfactorily at no expense to me. Furthermore they examined the parts removed from my car and pronounced them sound and of the modified type. Thus my local agent was perhaps over-conscientious in requiring them to be changed; but since the work, as the result of my letter, was done under warranty, I have no cause to complain. In fact, Standard-Triumph have been to considerable trouble to correct the poor impression previously reported and to restore confidence in what is, after all, a first-rate product.

Church Crookham. A.K.Cawthorne.